Managed Services vs. Break Fix: Which is Right for Your Business?

Managed services or Break Fix? Which is right for your business? Here’s a quick comparison which may help make the decision.

Let’s accept it. As a small business owner, your all focus is to minimize the expenses and service costs. In this scenario, you are left with two options: Either assigning your IT tasks to a managed IT service provider or calling a break and fix professional only when IT crises arise.

But choosing the right one requires you to have a look on the pros and cons of both.

Here we have sort through the basics of managed services and break fixes to help you choose the right one for your requirements and budget as well.

Understanding the Managed IT Services Model:

Managed IT services are an outsourcing of your IT needs to an MSP provider locating remotely. According to Wikipedia, it is a “practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses.”

It is a subscription model in which you opt for the services for monthly or yearly contracts. During this tenure, they will take care of every issue and needs of your IT system.

What is a Break Fix Model?

A break fix professional provides services only when an issue occurs in your IT system or you need assistance for a specific project. In simple words, break fix model fix the problems only when they emerge. You are billed for the tech help performed. A technician can visit your location or addresses the problem remotely.

So, Which One is the Best for Your Small Business?

Many small businesses think that they break-fix model is a great way to minimize costs and support budget. The issue is that you never predict when your IT equipment will go out of order, and how badly it affects your operations and finance. It will lead to an unstable and truly unpredictable budget. It is noteworthy that managed IT services are modern form of break fix services to take care your all IT needs.

So, break fix model is successful for your home computer. Opting for a managed IT service is a wise and nice idea for your business. It lets you plan a budget easily for your IT expenses. A right MSP will minimize the downtime and help you plan for the future.

About Ng Wei Khang

Ng Wei Khang, CEO at a Singapore based IT consultancy company, APIXEL IT Support, has been operational for over 8 years from now. Apixel provides fixed price IT Support Services with unlimited packages that includes small business server setup, Cloud Solution Configuration, Network management and Data security & Theft prevention. The company also provides expert IT consultancy to SMEs in Singapore.

View all posts by Ng Wei Khang →

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